|Weight interval||North America & Europe||East Asia & South East Asia|
AFTER YOU'VE PURCHASED
When Will My Order Be Processed?
We want to make sure you get your items as quickly as possible. Modifications or cancellations cannot be made once the order is in the system.
Orders will be processed within 24 hours of ordering and be shipped the next day after the processing day. (except those products which need customization)
A shipping confirmation will be emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. Shipping costs are dependent upon the weight of the package and delivery location. Customers are responsible for customs duties and taxes for all International orders.
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if the order has been tagged as return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier.